Industry

Banking-grade software for banks that ship to production.

Banking is what we know. Production systems we’ve built and run for banks include WhatsApp banking channels at scale, digital onboarding, e-Statement delivery, biometric KYC, AI-powered customer service, and the middleware that holds it all together. Compliance-aware, regulator-ready, in production for years.

Banking-grade Production-proven Live for years
● Live at Faysal Bank

5 years. ~2M users. Still running.

BrainCrop built and maintains Faysal Bank’s WhatsApp Banking channel — AI-powered conversational support, live-agent handoff, and 24/7 operations run jointly with Faysal’s IT team. ~2M users reached, 184k+ active monthly, 27k chats/month — and counting.

~2M
Total users
184k+
Active / month
5 years
In production
Read the Faysal case study
What we build for banks

The systems that banks need to ship — and keep running.

Every capability proven in production, with banking-grade reliability and compliance baked in.

Channels

WhatsApp banking & conversational channels

AI-powered conversational banking on WhatsApp — customer support, account queries, live-agent handoff. Live at Faysal for 5 years.

See the solution
Onboarding

Digital onboarding & identity

NADRA-backed identity, biometric KYC, audit-ready account opening — for retail, commercial, and digital banking products.

See the solution
Operations

e-Statement delivery

Paper-free statement delivery over WhatsApp — replacing physical mail-outs at scale, saving operating costs. Live at Soneri.

See the Soneri case
Integration

Core banking integration

Direct integration with Temenos, Misys, and in-house cores — through IBM ESB, MuleSoft, or custom middleware layers.

See the solution
AI

AI-powered customer service

LLM assistants tuned for banking — intent recognition, knowledge-grounded responses, live-agent escalation when needed.

See the solution
Compliance

Audit, compliance & monitoring

Banking-grade audit trails, regulator-ready reporting, data residency, and 24/7 monitoring built in from day one.

Learn more
FAQs

Questions banks typically ask.

How do you handle banking compliance and regulator requirements?

Compliance is part of design, not a final checklist. For banking work we deliver against ISO 27001 standards, local banking regulator requirements (SBP in Pakistan, FCA in the UK, equivalents in other markets), data residency rules, audit trails, and penetration testing. Your compliance and infosec teams are involved from week one.

Can you integrate with our existing core banking system?

Yes. We work with Temenos, Misys, in-house cores, and most major banking platforms. The middleware layer abstracts the core integration so the customer-facing channels don’t care what’s behind them. We use IBM ESB, MuleSoft, or build custom integration layers depending on what fits your stack.

What about data residency and customer data protection?

Data residency is a first-class architecture concern. Solutions can be deployed to specific cloud regions, on-premise, or in hybrid configurations as your regulator requires. Customer data is encrypted in transit and at rest. Audit logs capture every access and operation.

Who operates the production systems after launch?

For banking clients, production is run jointly. Your IT operations team owns and controls the production environment — keeping you in full control of customer-facing systems. BrainCrop has access to push updates, diagnose issues, and ship new features through UAT and Dev environments, in close coordination with your team. The Faysal channel has run this way for 5 years.

What’s a typical deployment timeline for banking systems?

It depends on scope. A minimal WhatsApp banking channel can ship in roughly 3-4 months. A full digital onboarding rollout with KYC, biometric, and document workflows runs 4-6 months. Larger transformations (core integration, channel-wide modernization) typically run 6-12 months. We scope and price each engagement explicitly during discovery.

Do you work with banks outside Pakistan?

Yes. BrainCrop is Pakistan-rooted but delivers across Pakistan, the United States, Canada, the United Kingdom, Saudi Arabia, and Australia. For non-Pakistan banking work, we integrate with equivalent identity providers, payment rails, and regulators as needed.

Tell us what you need to build, integrate, or operate.

Whether it’s a new product, a stuck integration, or a system that needs a fresh team — we’d like to hear about it.

Read by the team within 24 hours. No drip sequences, no bots.

Or email info@braincrop.io